Total

Types of B.V Card

Mobile Type of BV Card

The Total Bon Voyage card offers two different types of fleet management solution

 

The Prepaid Card 

The prepaid option allows individuals or companies to load cards in advance and then use the cards with loaded credits to their exhaustion. Upon exhaustion of credits the customer can reload the cards through the following modes of payment:

  • With M-Pesa through Pay bill No. 983200
  • By cash at any of the designated Total stations,
  • At the TOTAL Kenya Card Centre using cheques or cheque deposits,
  • Or through direct deposit into the TOTAL Kenya bank account after which your cards are remotely topped up from card centre to pick up the credit at any Total station after 24hours.

 

The Post Paid Card 

This option allows for purchase of fuel and other services on CREDIT terms with the client receiving monthly bills of consumption every end of the month. The following requirements are needed for one to qualify for this option. 

  • Provide a security deposit in form of a bank guarantee or cash deposit to cover your fuel bill for 2 months.
  • Have guaranteed minimum fuel consumption of Kes. 400,000 per month.
  • Advantages of using Total Bon Voyage Card 

 

MY TOTAL FUEL CARD, the EXTRANET is an interactive web based tool that enables you to log in and perform selected tasks on your account. Services available include new cards requests done online, card blacklisting done online, accessing reports on your cards usage, extraction of selected reports as well as monitoring the card parameters amongst others.The extranet assists you in managing your card portfolio with ease and in any place provided you have internet access to log into the web page.

  • Card Restrictions /Controls: The control before consumption lies in the personalized restrictions set on product type, geographic zones, value limits as well as day and time restrictions.
  • PIN Code for the Client: The card provides a four digit confidential Personal Identification Number (PIN code) issued for all Cards.
  • PIN Code for the Station Staff: All our station attendants authorized to validate card transactions have their own four digit confidential PIN code for enhanced security and traceability.
  • Driver code option: Each driver can be assigned an individual code separate from the PIN code. This additional feature enables you to have one card shared amongst different drivers, and monitor the card usage on the basis of each assigned driver's code.
  • Lock Tank size: Allows you to pre -set tank size per vehicle to prevent fuelling above the set tank size.
  • Mileage check: allows you to monitor the fuel consumption per vehicle and is activated when requesting for the cards. The mileage check enables you to monitor the consumption rate for each card and address any anomalies in the event the odometer reading is inaccurately entered.
  • Remote PIN Unblocking: Upon receipt of a request to unblock a card , one only has to present the card after 24 hrs to the nearest service station for it to be unblocked
  • Remote Prepaid Card Top Ups: Prepaid cards are credited ON THE SPOT at all our stations against immediate cash payments to the station. In the event the payment has been made to the TOTAL head office and subsequently cleared, the card holder will present the card(s) to the nearest TOTAL service station for his card to automatically pick up the credit against such payments.Diverse Service Stations Network & Products offering : Nationwide spread of more than 174 TOTAL service stations in all major towns with access to fuels, lubricants, car wash services, LPG and Bonjour Shop services purchases.
  • Dedicated customer service team and operations support: For every account an overseer Account Manager from the Card Centre is assigned.