Total

How to apply for a B.V Card

 

  BV card, fuel

The Total Bon Voyage Fuel card is Kenya’s number one fuel card solution for fleet management. More than 50 per cent of Kenya’s fleet holders use the Total Bon Voyage Fuel card because of its diversity; it can be used for the purchase of Total fuel, Totalgaz, Total Sola, Total Lubricants, Total car care products, Total car wash, Total Service and all other goods and services available at the Total Bonjour Shop. Above all, the Total Bon Voyage card is best known for the below key advantages:

·         SAFE - No Cash. Confidential PIN Code per card,

·         SIMPLE - Quick. Convenient. Itemized billing,

·         SMART - Tailored to meet your specific needs.

 

SAFE

  • The Bon Voyage Fuel card is safe because a customer does not need to carry cash with him and it has multilevel PIN protection.
  • Card Restrictions /Controls: The control before consumption lies in the personalized restrictions set on product type, geographic zones, value limits as well as day and time restrictions.
  • PIN Code for the Client: The card provides a four digit confidential Personal Identification Number (PIN code) issued for all Cards.
  • PIN Code for the Station Staff: All our station attendants authorized to validate card transactions have their own four digit confidential PIN code for enhanced security and traceability.
  • Driver code option: Each driver can be assigned an individual code separate from the PIN code. This additional feature enables you to have one card shared amongst different drivers, and monitor the card usage on the basis of each assigned driver's code.

 

SIMPLE

  • Budgeting – the Total Bon Voyage Fuel card is the only reliable means of fuel expense budgeting attributed to its analytics reporting features. With the card, the customer can access consumption reports and its safety features.
  • Dedicated customer service team and operations support: For every account an overseer Account Manager from the Card Centre is assigned. In addition, the Total Card centre is manned by a very competent and hard working team accessible through email cardcentre@total.co.ke or phone. or through Total Kenya’s Facebook and twitter account @totalkenya
  • MY TOTAL FUEL CARD Extranet, the EXTRANET is an interactive web based tool that gives you, the customer, the power to control and manage your account. To access the extranet services one has to be registered for the same. Registered customers are provided with log in credentials which allows them to log into their Total Fuel card extranet account and perform selected tasks. Services available include new cards requests, card blacklisting, accessing reports on your cards usage, extraction of selected reports as well as monitoring the card parameters amongst others. The extranet assists you in managing your card portfolio with ease and from anywhere provided you have internet access to log into through the Total Kenya website www.total.co.ke
  • Customized Auto Generated Electronic Reports: We provide a range of 13 reports that present a summarized picture of ALL your fleet cards fuelling patterns. The E-reports are emailed directly to your email inbox on a daily, weekly and monthly basis as requested.

 

SMART

  • Lock Tank size: Allows you to pre -set tank size per vehicle to prevent fuelling above the set tank size.
  • Mileage check: allows you to monitor the fuel consumption per vehicle and is activated when requesting for the cards. The mileage check enables you to monitor the consumption rate for each card and address any anomalies in the event the odometer reading is inaccurately entered.
  • Remote PIN Unblocking: Upon receipt of a request to unblock a card, one only has to present the card after 24 hrs to the nearest service station for it to be unblocked
  • Remote Prepaid Card Top Ups: Prepaid cards are credited ON THE SPOT at all our stations against immediate cash payments to the station. In the event the payment has been made to the TOTAL head office and subsequently cleared, the card holder will present the card(s) to the nearest TOTAL service station for his card to automatically pick up the credit against such payments. Diverse Service Stations Network & Products offering; Nationwide spread of more than 165 TOTAL service stations in all major towns with access to fuels, lubricants, car wash services, LPG and Bonjour Shop services purchases.

 

Total Bon Voyage Card & Mobile Payment

The Total Bon Voyage fuel card is the first fuel card in the Kenyan market to embrace the mobile payment platform through the M-Pesa top up option. This solution makes it convenient for our customers to easily upload their fuel card with credit from the comfort of their homes or remote location. Customers can also pay their B.V monthly bill the same way.